Company Spotlight: Nexthink

On January 30, 2024, Nexthink announced its acquisition of digital adoption provider AppLearn. As the inventor of Digital Employee Experience (DEX), Nexthink is once again redefining DEX by aligning with its longstanding vision to offer enterprises a one-of-a-kind solution. This redefined solution will address every aspect of digital workplace management, and restore time to employees and IT in every enterprise.

Company Overview

Nexthink is a company that offers digital employee experience management software. It aims to provide unparalleled visibility and continuous improvement in the digital workplace. Its flagship product is Nexthink Infinity, which allows IT teams to proactively address issues and optimize productivity.

Another product is its lightweight agent called the Nexthink Collector. It captures and reports various activities and properties from employee devices. This enables organizations to understand the digital experience of their employees and engage with them contextually and proactively.

The company focuses on automating processes and prioritizing tasks through AI-driven recommendations. This aligns with the industry's demand for more personalized and proactive IT solutions. Millions of employees across global enterprise organizations trust Nexthink's solutions, which reflects its significant impact in the industry.

Description of Business

Nexthink is a software company founded in 2004 by Patrick Hertzog, Pedro Bados, and Vincent Bieri. Its headquarters are in Lausanne, Switzerland, and Boston, Massachussetts.

The company's flagship product is Nexthink Infinity. It is an automation and remediation platform that delivers comprehensive visibility across all environments. Nexthink Infinity allows IT teams to continuously improve the digital workplace to optimize productivity and cost. The platform provides solutions such as proactive IT, cost-efficient IT, sustainable IT, remote worker experience, persona insight, and more.

The company's mission is to help IT shape smart and productive workplaces by providing a unique digital employee experience management platform. Nexthink's core values are positivity, getting things done, being one team, and continuous growth. The company has over 700 employees from 60 nationalities.

Targeted Customers

Nexthink's customers are IT departments of large enterprise organizations. The company's primary customer base includes over 15 million employees across global enterprise organizations.

Nexthink's current marketing and advertising strategies include digital marketing, content marketing, social media marketing, and events. The company also offers free trials and demos of its products to potential customers.

Current Competitors

Nexthink's major competitors in the digital employee experience management industry include SolarWinds, ControlUp, and HappySignals. Nexthink's competitive advantages lie in its comprehensive visibility and automation capabilities.

The company's challenges may include the need to continuously innovate to stay ahead in a rapidly evolving industry. Nexthink is currently positioned as a leading player in the market, with a strong focus on providing personalized and proactive IT solutions to address the evolving needs of modern digital workplaces.